Privacy Policy

What we collect

When you request a demo, buy a plan, or contact us, we collect the information you provide directly, such as your name, business name, phone number, email address, and details about your business (hours, services, calendar links) used to configure your AI receptionist. When your AI receptionist is live, we also process call recordings, transcripts, and appointment data on your behalf so the service can answer calls, book appointments, and send confirmations.

How we use it

We use this information to provide and improve the service, set up and configure your AI receptionist, process payments and billing, communicate with you about your account, and provide customer support. We do not sell your personal information to third parties.

Payments

Payments are processed securely by Stripe. Callback Clone does not store your full card details on our own servers.

Data retention & security

We retain call recordings, transcripts, and business configuration data for as long as your account is active, and for a reasonable period afterward for support and legal purposes. We use industry-standard safeguards to protect your data.

Your choices

You can request a copy of your data, ask us to correct it, or ask us to delete it, subject to legal and contractual obligations. To make a request, email hello@callbackclone.com.

Contact

Questions about this policy? Reach us at hello@callbackclone.com.